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i didn’t receive new sim card

  • March 25, 2025
  • 4 replies
  • 94 views
Laura Zhe
Community Member

Hello, I didn’t receive new sim card

Best answer by WelshPaul

Hi ​@Laura Zhe, 

SIM only orders typically take between 3-5 working days and are delivered via Royal Mail.

    4 replies

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • March 26, 2025

    Hey there ​@Laura Zhe, sorry to hear that.

     

    What date did you order please?

     

    Did you receive order confirmation via email?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • Answer
    • April 13, 2025

    Hi ​@Laura Zhe, 

    SIM only orders typically take between 3-5 working days and are delivered via Royal Mail.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    A
    New Contributor
    • AhmedAlsous
    • New Contributor
    • January 6, 2026

    Hallooooo

    L
    iD Mobile Employee
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    • Lunathi M
    • iD Mobile Employee
    • January 9, 2026

    Hi ​@AhmedAlsous,

     

    How can we assist you today?

     

    Thanks

    Luna

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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