Skip to main content
Solved

i didn’t receive new sim card

Laura Zhe
Community Member

Hello, I didn’t receive new sim card

Best answer by WelshPaul

Hi ​@Laura Zhe, 

SIM only orders typically take between 3-5 working days and are delivered via Royal Mail.

View original

    2 replies

    Tyler
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler
    • iD Mobile Employee
    • 3719 replies
    • March 26, 2025

    Hey there ​@Laura Zhe, sorry to hear that.

     

    What date did you order please?

     

    Did you receive order confirmation via email?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    WelshPaul
    Platinum 
Contributor
    Forum|alt.badge.img+22
    • WelshPaul
    • Platinum 
Contributor
    • 2748 replies
    • Answer
    • April 13, 2025

    Hi ​@Laura Zhe, 

    SIM only orders typically take between 3-5 working days and are delivered via Royal Mail.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


    Terms & Conditions