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Community Member
Xander86
Community Member
September 16, 2026

I don’t know when I get billed.

Hey there. It’s my first payment by direct debit but I’m so confused as to when I will get billed for my contract. Please can you help me understand this?

    1 reply

    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    September 16, 2026

    Hi ​@Xander86 

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile M

    The iD Mobile Team

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