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New Contributor
August 26, 2026
Question

I gave my PAC code but i dont have an ID phone number to log in to lrocess my number transfer.

  • August 26, 2026
  • 2 replies
  • 24 views

I bought an I’d plan with an iPhone 17, I’m switching from EE but I did not give a transfer date to ID as I wasn’t sure if when things would arrive not the website keeps taking me back to log in as I don’t have an ID mobile phone number so can’t log into my account to process the number transfer. 

    2 replies

    LMacAuthor
    New Contributor
    August 27, 2026

    @Gemma M 

    iD Mobile Employee
    August 28, 2026

    Hi ​@LMac 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile M

    The iD Mobile Team 

     

     

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.