i have delayed switching my number over as knhad had to get a sim only and then seitch my id number to gif gaff the to seitch it bsck to ID. however the esim link has now expired. can you help please

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My eSIM link has expired so I cannot activate it

Owethu M

iD Mobile Employee

HI @Hanno,

Thanks for getting in touch, and I’m sorry to hear your eSIM activation link has expired.

In this situation, you’ll need a new eSIM link to be issued to your account. Please contact us via Live Chat or through direct message on our social media platforms, and we’ll be able to assist you further with issuing a new eSIM activation link.

Owethu