Community Member

i have received my pac from sky but can’t update my account with this or provide you a changeover date

I have received my pac from sky but can’t access my id account to update this or provide you with a change over date

iD Mobile Employee

Hi @White1202,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

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