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I have requested a pac code for one of the numbers on my account but they keep sending one for the wrong number

  • June 10, 2026
  • 1 reply
  • 3 views
D
Community Member

I keep getting a pac code for the wrong number on my account 

1 reply

Hosai W
iD Mobile Employee
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  • Hosai W
  • iD Mobile Employee
  • June 11, 2026

Hi ​@Dave4Jacqui,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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