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Community Member
Teddi1935
Community Member
September 2, 2026

i need to enter my pac code which i have but the options you are telling me to click are not on here!

i need to enter my pac code which i have but the options you are telling me to click are not on here

    1 reply

    iD Mobile Employee
    Zubair H
    iD Mobile Employee
    September 8, 2026

    Hi ​@Teddi1935 

     

    We are deeply sorry to hear about your PAC code, however we look the opportunity to investigate this correctly we would need to access your account. 

     

    Please contact us via our live chat: https://www.idmobile.co.uk/live-chat and we would be happy to assist. 

     

    -Zubair

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