NO;  online support only.

Raise via CHAT PAGE.😄

Hi ​@ClaireP1, 

Thank you for reaching out, and I'm sorry to hear that you'd prefer to speak to someone directly. I understand that explaining everything by text can be difficult, especially when the issue is complicated.

Unfortunately, we're a chat-based customer service team, so we don't have a general customer service telephone line for customers to speak directly with an adviser.

We'll be happy to continue assisting you through chat and will do our best to keep things as simple and straightforward as possible.

Owethu

I just want to let you know I am getting legal advice about this as I called back in June to end my contract I was told I had to pay £29 to end it, I have tried on many occasions to resolve this with no luck I was told the £29 had gone through then I had another £29 attempted to be taken from my bank account, I then got told I had another phone being sent out which I managed to speak to someone who stopped it and I was told not to except any parcels containing a phone and that £29 would be refunded which it has not I am collecting all evidence to take this further, I am speaking for Sandra as she is a vulnerable adult. If you wish to speak to me about this my number is {REMOVED} please get this matter sorted asap

regards