Community Member

i need to talk to someone regarding my new account

1 reply
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I need to talk to someone regarding my new account and contact number my old phone transferred my number over but I’d mobile won’t let me use it to sign in

M

Marquerita T

iD Mobile Employee

Hi @Lucy0810.

Thank you for your post.

Sorry for the trouble with your account access. Since this involves your phone number and account verification, we'll need to look into the details directly, could you reach out to us via LiveChat: https://www.idmobile.co.uk/live-chat so our team can help you get signed in?

Thanks,

Marquerita

The iD Mobile Team

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