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New Contributor
October 13, 2026
Question

I requested my number to swith from O2 to ID. Not happened yet. You're currently viewing the plan for {REMOVED}, which already has a pending switch request.” When will the transfer happen and do I keep both numbers active until I receive the date?

I requested my number to swith from O2 to ID. Not happened yet. You're currently viewing the plan for {REMOVED}, which already has a pending switch request.”  When will the transfer happen and do I keep both numbers active until I receive the date?

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    October 13, 2026

    Hi ​@Osmosis, 

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu