Skip to main content
Community Member
August 16, 2026
Question

i thought i was keeping my old number?

  • August 16, 2026
  • 1 reply
  • 11 views

i thought this contract was that i keep my old number but ive just got a text stating my new number??

    1 reply

    iD Mobile Employee
    August 17, 2026

    Hi ​@tinytoon 

     

    Thank you for getting in touch with us. 

     

    I am so sorry that you have taken out new contract instead of upgrading

     

    Please send us a private message via our socials (Facebook or Instagram) to get this resolved.

     

    Thank you,

     

    Zandile M

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.