i want keep my old no in id i alredy order in id mobile

Hi ​@Kenneth1989 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Michael Z

Hi ​@Kenneth1989.

Thanks for your post.

To make sure we can apply your PAC code correctly and help you keep your existing number, we’ll need to access your account and review the order in detail.

Please contact us directly via Live Chat so we can get this sorted for you as quickly as possible: https://www.idmobile.co.uk/live-chat.

Once we have your account details, we’ll be able to process the number transfer for you.

Thanks,

Marquerita

The iD Mobile Team