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iD mobile and switching numbers

  • June 27, 2026
  • 1 reply
  • 6 views
M
Community Member

I have just ordered a new sim, I texted PAC  so I was able to switch my number into ID mobile however I got a text message saying that my current number is going to be terminated, What shall I do now? I have also called my current Sim however they will not pick up. I do not want to terminate my correct number. I want to switch it to ID mobile.

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • June 28, 2026

    Hi ​@Mannie123,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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