Is there someone I can speak to? I have tried registering but I am asked for my mobile number. If I put in my current number (With another server) it is rejected. If I enter the ID mobile number, I am told that a text has been sent to that number but I don’t have access to it. Help!!
Question
ID mobile - how to keep my current number
Hi
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
Thanks.
Zandile m
The iD Mobile Team
Hello Zandile,
, Sounds plausible but I can’t get that far.
Once I enter my ‘New’ mobile number, last name & DOB, and press ‘Save’, I get a message to say I’ve been sent a text. This message is obviously going to the new temporary number, so I don’t receive it.
+10Hi
Kindly note that a private message was sent, and we would like to assist you from there.
Regards,
Gemma M
The iD Mobile Social Media Team
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