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Community Member
Apr 23, 2026 10:49 AM UTC
Question

ID number

I can't find my ID number so can't log on

    1 reply

    Marquerita T
    iD Mobile Employee
    iD Mobile Employee
    Apr 23, 2026 11:03 AM UTC

    Hi ​@Peaky07.

     

    Thanks for your post.  I’m sorry you’re having trouble logging in.

     

    If you can’t find your iD Mobile number, the best thing to do is contact our team directly and we’ll be able to help you retrieve it so you can access your account:

     https://www.idmobile.co.uk/live-chat.

     

    Once you get in touch, we’ll be happy to help you find your number and get you logged in.

     

    Thanks,

    Marquerita

    The iD Mobile Team

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