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id switch

  • December 17, 2025
  • 1 reply
  • 35 views
D
Community Member

Hi so i followed all the instructions to do my switch and when i got to the selecting a date i chose the 19th of december but then i wanted to change the date and so i went back on the page and now when i re enter my details its says sorry please try again later 

    1 reply

    Hosai W
    iD Mobile Employee
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    • Hosai W
    • iD Mobile Employee
    • December 17, 2025

    Hi ​@Dogus1998 

    I do apologize for any inconvenience caused to you, If you have already submitted the form that would mean that we received the details, if you wish to change the date of the Switch you would need to contact us privately or on one of our customer service channels.

    Regards,
    Hosai

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