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Community Member
September 1, 2026
Question

im switching to ID mobile, i have provided PAC code, waiting for the transfer to happened. why was i given an ID mobile number?

  • September 1, 2026
  • 1 reply
  • 6 views

im switching to ID mobile, i have provided PAC code, waiting for the transfer to happen. Why does the conformation of my contract shows an ID mobile number instead of my original number?

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    September 7, 2026

    Hi ​@Ebby

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu