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Chaz01010
New Contributor
July 31, 2026
Question

is it possible to change switch date

  • July 31, 2026
  • 0 replies
  • 29 views

Hi 

I gave the wrong switch date when setting up my account, my provider last day is the  15th Aug, when setting up my contract I said it was the 18th Aug. 

Is it possible to bring it forward to the 16th. 

Regards 

Charles

iD Mobile Employee
Kwanele Z
iD Mobile Employee
July 31, 2026

Hi ​@Chaz01010,


I've just sent you a private message to help get this sorted.


To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


I'll speak to you there.


Thanks.

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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