Skip to main content
Question

is it possible to change switch date

  • July 31, 2026
  • 0 replies
  • 5 views
C
New Contributor

Hi 

I gave the wrong switch date when setting up my account, my provider last day is the  15th Aug, when setting up my contract I said it was the 18th Aug. 

Is it possible to bring it forward to the 16th. 

Regards 

Charles

    K
    iD Mobile Employee
    Forum|alt.badge.img+4
    • Kwanele Z
    • iD Mobile Employee
    • July 31, 2026

    Hi ​@Chaz01010,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement