Skip to main content
Community Member
dwnmss
Community Member
September 2, 2026

Is there an alternative way to send PAC code?

Is there an alternative way to send in PAC code instead of online portal or on app? I transferred my old number to my new phone on my old provider by accident so I’m now not receiving the log in codes for the id mobile number to enter my PAC. 

    1 reply

    iD Mobile Employee
    Kwanele Z
    iD Mobile Employee
    September 7, 2026

    Hi ​@dwnmss,

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement