issues transfering my number to ID | iD Mobile Community
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issues transfering my number to ID

  • July 30, 2025
  • 1 reply
  • 25 views

Ruta Ambrasaite
Community Member

I tried to tranfer my old number to ID mobile. I entered my PAC and Transaction number but still got an error message, saying that there is an issue with the information provided.

1 reply

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  • iD Mobile Employee
  • July 30, 2025

Hi ​@Ruta Ambrasaite 

 

We’re sorry to hear this.

 

Please could you check if the transaction number starts with “4”

 

Anika