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Question

issues with app

  • July 29, 2026
  • 1 reply
  • 6 views
B
Community Member

Hi there, I just signed up to ID, keeping my number. When logging into the app, I tried adding my old number and also the o e provided by ID but none of them is working 

1 reply

Hosai W
iD Mobile Employee
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  • Hosai W
  • iD Mobile Employee
  • July 30, 2026

Hi ​@Brilly92 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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