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Community Member
August 28, 2025
Solved

Keep existing carrier

  • August 28, 2025
  • 2 replies
  • 58 views

Hey all,

I have been trying to find an answer to my question and hope the collective knowledge here can assist?

I have an existing number on giff gaff, which I wish to keep the number on giff gaff and I wish to purchase an additional esim to use in Europe.  

The outcome I am seeking is my giffgaff esim and telephone number remains the same, with an additional esim via ID mobile, that I can use when I am in italy for a few days.

When I have gone through the sign up process, it appears that I only have the option to PAC or STAC, in otherwords, “move” my existing number, which I do not wish to do.

Am I missing something here?

With thanks,

Chad.

 

    This topic has been closed for replies.
    Best answer by WelshPaul

    If you don’t want to port in a number, leave that field at the default of ‘Keep my number & switch on SIM arrival’.

     

    When you get your SIM, it will have its own number. Simply use it as it is, and you’re all set.

    2 replies

    WelshPaul
    Platinum 
Contributor
    WelshPaulAnswer
    Platinum 
Contributor
    August 28, 2025

    If you don’t want to port in a number, leave that field at the default of ‘Keep my number & switch on SIM arrival’.

     

    When you get your SIM, it will have its own number. Simply use it as it is, and you’re all set.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    September 1, 2025

    Hey there ​@Doobreydoo, we hope that ​@WelshPaul was able to help.

     

    Please let us know if any further questions.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.