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Keep existing carrier

  • August 28, 2025
  • 2 replies
  • 34 views

Hey all,

I have been trying to find an answer to my question and hope the collective knowledge here can assist?

I have an existing number on giff gaff, which I wish to keep the number on giff gaff and I wish to purchase an additional esim to use in Europe.  

The outcome I am seeking is my giffgaff esim and telephone number remains the same, with an additional esim via ID mobile, that I can use when I am in italy for a few days.

When I have gone through the sign up process, it appears that I only have the option to PAC or STAC, in otherwords, “move” my existing number, which I do not wish to do.

Am I missing something here?

With thanks,

Chad.

 

Best answer by WelshPaul

If you don’t want to port in a number, leave that field at the default of ‘Keep my number & switch on SIM arrival’.

 

When you get your SIM, it will have its own number. Simply use it as it is, and you’re all set.

2 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • August 28, 2025

If you don’t want to port in a number, leave that field at the default of ‘Keep my number & switch on SIM arrival’.

 

When you get your SIM, it will have its own number. Simply use it as it is, and you’re all set.


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 1, 2025

Hey there ​@Doobreydoo, we hope that ​@WelshPaul was able to help.

 

Please let us know if any further questions.

 

Thanks,

Tyler