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New Contributor
July 25, 2026
Solved

Keep my number

Hi there would it be ok to take out an ID mobile contract, let's say next month, then port in my number 7 months later or is there a certain time frame from your ID mobile number going active to transfering  your current number in? 

 

Many thanks 

    Gemma M
    Gemma MAnswer
    iD Mobile Employee
    July 26, 2026

    Hi ​@myself123,

     

    Yes, that's absolutely fine.

     

    There isn't a time limit on when you need to transfer your number into iD Mobile. Whenever you're ready, you can simply request a PAC code from your previous network provider and use it to transfer your number over to your iD Mobile plan.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    3 replies

    Gemma M
    iD Mobile Employee
    Gemma MAnswer
    iD Mobile Employee
    July 26, 2026

    Hi ​@myself123,

     

    Yes, that's absolutely fine.

     

    There isn't a time limit on when you need to transfer your number into iD Mobile. Whenever you're ready, you can simply request a PAC code from your previous network provider and use it to transfer your number over to your iD Mobile plan.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    September 25, 2026

    What’s the process. Who do I contact to get my number changed? To my old number?

    kind regards,

    Ryan

    iD Mobile Employee
    September 27, 2026

    Hi ​@Rhyrhy.

     

    Thank you for your post. Can you please contact us via Live Chat: https://www.idmobile.co.uk/live-chat, our team can manually transfer your mobile number to us using your PAC code.

     

    Thanks,

    Marquerita

    The iD Mobile Team

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.