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Community Member
April 28, 2026

keep new number

  • April 28, 2026
  • 1 reply
  • 7 views

I have requested to port my old number from my sky contract to my new id contract but I would prefer keep my new id number, can the request be cancelled?

    1 reply

    iD Mobile Employee
    April 28, 2026

    Hi ​@CharBonn,

     

    Thank you for your message.

     

    If the switch hasn’t been processed yet, you should be able to cancel it and continue using your new number with iD. However, if the transfer has already been completed, it won’t be possible to reverse it.

    Could you please confirm your transfer date so we can advise you further?

     

    Thanks.

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