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Question

Keep number from old contract

  • May 5, 2026
  • 1 reply
  • 2 views
J
Community Member

Just ordered a SIM contract rant to keep old number, said at start would be asked but wasn't 

 

1 reply

Hosai W
iD Mobile Employee
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  • Hosai W
  • iD Mobile Employee
  • May 5, 2026

Hi ​@Jools.p,

Thank you for getting in touch with us, please accept my apologies for any inconvenience caused to you in relation to the switching issues.
Please could you confirm if you are switching from another provider or from another iD Mobile account?

-Hosai

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