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Question

Keep old number with no PAC code?

  • November 17, 2025
  • 3 replies
  • 38 views

I got my ID mobile sim over a month ago but was out of the country for a month and can’t get a PAC code now. Is there a way I can switch to my old number? 

3 replies

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  • iD Mobile Employee
  • November 17, 2025

Hi, ​@Miriamgrace 

Thank you for reaching out. I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
Thanks.

Zandile

The iD Mobile Team 


  • New Contributor
  • June 20, 2026

I have my pac code but the app will not let me select a day to transfer my no 


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  • iD Mobile Employee
  • June 22, 2026

Hi  ​@Stanley78 

 

Thank you for reaching out. I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
Thanks.

 

 

Zandile

The iD Mobile Team