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Community Member
Miriamgrace
Community Member
Nov 17, 2025 12:48 PM UTC
Question

Keep old number with no PAC code?

I got my ID mobile sim over a month ago but was out of the country for a month and can’t get a PAC code now. Is there a way I can switch to my old number? 

    3 replies

    Zandile M
    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    Nov 17, 2025 1:01 PM UTC

    Hi, ​@Miriamgrace 

    Thank you for reaching out. I've just sent you a private message to help get this sorted.
    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
    I'll speak to you there.
    Thanks.

    Zandile

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    Stanley78
    New Contributor
    Jun 20, 2026 8:14 AM UTC

    I have my pac code but the app will not let me select a day to transfer my no 

    Zandile M
    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    Jun 22, 2026 12:29 PM UTC

    Hi  ​@Stanley78 

     

    Thank you for reaching out. I've just sent you a private message to help get this sorted.
    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
    I'll speak to you there.
    Thanks.

     

     

    Zandile

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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