keeping my old number | iD Mobile Community
Skip to main content
Answer

keeping my old number

  • March 8, 2025
  • 6 replies
  • 575 views

Hi 

I used to have a lebara sim. Then I purchased a plan with ID eSIM. At the time, it said I could keep my old number, so I thought this would be the lebara one. But now I have a different number with ID. How can I use the ID sim but with my old number from lebara? Pls advice.

Best answer by MZone

 

6 replies

MZone
Platinum 
Contributor
Forum|alt.badge.img+22
  • Platinum 
Contributor
  • Answer
  • March 8, 2025

 


Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • March 10, 2025

Hey there ​@AK1305, thank you for your question.

 

Please follow the link kindly sent by ​@MZone, which will advise you on how to use your PAC code and transfer your number over to us.

 

Thanks,

Tyler


  • Author
  • New Contributor
  • March 14, 2025

@MZone ​@Tyler Thank you!! That was exactly what I needed, it was easy to follow and worked seamlessly :)


Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • March 14, 2025

Hi ​@AK1305 

 

Glad to hear that’s helped.

 

Tom


  • New Contributor
  • November 4, 2025

I have recently switched from one ID mobile deal to another after my contract ended. I need to know how to keep my original number as until this is done I am paying for 2 contracts! 


Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • November 4, 2025

Hi there ​@Millyrose1, unfortunately, you cannot transfer your number between contracts on the same network. To keep your number, you’d need to perform an upgrade, or complete a triangle port.

 

Thanks,

Tyler