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keeping number

  • April 21, 2026
  • 1 reply
  • 5 views
H
Community Member

This is a new phone and I want my old number. Can you check it will be transferred over, should end in 8952

    1 reply

    Z
    iD Mobile Employee
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    • Zandile M
    • iD Mobile Employee
    • April 21, 2026

    Hi ​@Hannahnewell 

     

    Thank you for getting in touch with us, and welcome to iD Mobile.

     

    We understand you’d like to keep your old number ending in 8952 on your new phone. We’ll be happy to check the status of your number transfer for you.

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    Thank you,

     

    Zandile m

    The iD Mobile Team 

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