New Contributor

lost all my emails

3 replies
25 views

Hi there i have just received my phone and iv lost all my emails on my old device how do I activate my new sim

Gold Contributor

Hi @Johnboy1993

Do you have access to a computer/laptop or other mobile device that you can use to login to your email account?

You can also activate your new SIM via this link:-
https://my.idmobile.co.uk/activate-sim-outside

Hope this helps x

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Owethu M

iD Mobile Employee

Hi @Johnboy1993

I do apologise that you lost all your emails. I can confirm that you can get into contact with our team via live chat or Private message so that we can assist you.

-Owethu

J

Johnboy1993Author

New Contributor

Got it all sorted thanks