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lost all my emails

  • February 13, 2026
  • 3 replies
  • 19 views
J
New Contributor

Hi there i have just received my phone and iv lost all my emails on my old device how do I activate my new sim 

    3 replies

    Decembersangel72
    Gold Contributor
    Forum|alt.badge.img+16

    Hi ​@Johnboy1993 

    Do you have access to a computer/laptop or other mobile device that you can use to login to your email account?

    You can also activate your new SIM via this link:-
    https://my.idmobile.co.uk/activate-sim-outside

    Hope this helps x

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Owethu M
    iD Mobile Employee
    Forum|alt.badge.img+3
    • Owethu M
    • iD Mobile Employee
    • February 14, 2026

    Hi ​@Johnboy1993 

    I do apologise that you lost all your emails. I can confirm that you can get into contact with our team via live chat or Private message so that we can assist you. 

     

    -Owethu

    J
    New Contributor
    • Johnboy1993
    • Author
    • New Contributor
    • February 14, 2026

    Got it all sorted thanks 

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