LOST SIM CARD CANT GET ONTO LIVE CHAT SAYS ERROR

I’m abroad and I’ve lost my SIM card and need a replacement. I can’t get onto the live chat I’ve attached an image of what is coming up.

please can someone contact me via email to get this sorted.

thank you so much

iD Mobile Employee

Hi @Andizzle,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

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