Hi there ​@Tameka, sorry to hear that. Have you tried deleting the app and re-downloading?

Thanks,

Tyler

Hi,

Yes I have. I have even downloaded it on a second device and I still get that pop up that won't allow me to fully download the app

Hi there ​@Tameka, sorry to hear that.

What was the second device please?

Thanks,

Tyler

Samsung Galaxy A54

​@Tameka -

Hi. Thanks for sharing. I assume you can’t interact with the cookie pop-up modal on either device? Thanks.

Yes that's correct. But I've just opened the app again and I can interact with the cookie pop up now so it's fully working. Thank you for all your help, & ​@Tyler C 

​@Tyler C ​@Matthew T 

Can you advise me on where I can see my usage in the app? I have the £7 pay monthly plan with unlimited texts and unlimited calls but is there somewhere where I can see how many calls and texts I've actually used?

Cheers

Hi ​@Tameka  you will be able to check this once your bill is produced and this will show you your usage. Thanks.