Skip to main content
Community Member
September 16, 2026
Question

Moving old number over

  • September 16, 2026
  • 1 reply
  • 15 views

Hi

How do I transfer my old number to my new ID Sim? I gave my PAC code when I ordered but I'm completely lost as to when and how it will transfer over. The email and text messages send me in a loop saying the date isnt specified? Do I need tk do it manually? How would I go about that?

    1 reply

    iD Mobile Employee
    September 16, 2026

    Hi ​@RajSingh456 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile M

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.