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Community Member
Goose3080
Community Member
September 4, 2026
Question

My number didnt transfer over

  • September 4, 2026
  • 1 reply
  • 16 views

So when I signed up to ID Mobile, I gave them my old number and PAC code which had only just been requested from my old provider, I got a email on the transfer day selected saying today is the day, the status on my account says in progress, but still its not transfered over, what can I do going forward from here ?

    1 reply

    iD Mobile Employee
    Marquerita T
    iD Mobile Employee
    September 8, 2026

    Hi ​@Goose3080.

     

    Thank you for your post. I am sorry for the uncertainty around your number transfer.

     

    As your account currently shows the transfer as "in progress," we'd recommend waiting for the confirmation text, which will let you know once the transfer has fully completed.

     

    Thanks,

    Marquerita

    The iD Mobile Team

     

     

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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