I've just ordered an e sim for a new account but my phone is not compatible with e sim . I need to order a physical sim but Avington great difficulty getting in touch with anyone .
Question
my phone is not compatible with an e sim so i need to order a physical sim . This is a new order so i dont have a number yet which makes it impossible to get help
Hi
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
Thanks.
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