My SIM doesn't connect and need a repacement.

Forum|Forum|1 month ago
July 29, 2026
1 reply
4 views

I have two SIM on my account { REMOVED }. I have not yet activated my 2nd SIM.

The details of the SIM which is not working are as follows:

Account ending: 1834

Mobile ending: 8986.

This is a £10 per month payment which is a SIM only contract.

Can you please send me a replacement SIM, as this SIM is not working.

Gemma M

iD Mobile Employee

Hi @MSTR,

As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat.

Once connected, simply explain your request and an advisor will assist you further.

Thank you for your understanding.

Regards,

Gemma M
The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.