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Community Member
August 14, 2026
Question

My wife tried to join this service, the same time as i did, i got connected, but my waife was not given an ID number, we have tried various ways to find this number but no joy.

  • August 14, 2026
  • 1 reply
  • 9 views

How can we get the ID phone number if we didn’t get the text or email, and there is no id number in her phone settings.

    1 reply

    Tashnieka D
    iD Mobile Employee
    iD Mobile Employee
    August 14, 2026

    Hi ​@Hedgerick,

     

    I am sorry you have not received the text or email containing the iD Mobile number.

    As the number is not showing in the phone settings either, please contact us via our Facebook or Instagram pages and send us a private message. Our team will be able to securely access the account and help you locate the iD Mobile number.

     

    Regards,

    Tashnieka
    The iD Mobile Team