need help about registering another account

Forum|Forum|3 months ago
May 27, 2026
11 replies
121 views

I can't get help anywhere tried live chat etc. I have 2 accounts listed on my app had to have help j got in a muddle

I have bought new SIM only one for my son needs to add it to the app? How do I register it I got confused before. Also do I put in your new number and how do I give the pac code. J don't know where to start please help

Teresa

Best answer by Owethu M

Hi @Hedges,

I have sent a message please respond.

Owethu

Show previous replies

Hosai W

iD Mobile Employee

Hi @Hedges,

It's a pleasure. Thank you so much for being such an understanding customer, we truly treasure customers like yourself.
if you do require any further assistance, please drop us a message and we would be more than happy to assist.

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.