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Helpful Contributor
Hedges
Helpful Contributor
Apr 8, 2026 10:11 AM UTC

need help PLEASE with 2 numbers

I need help to make 2 different numbers work independently on the app

    3 replies

    iD Mobile Employee
    Michael Z
    iD Mobile Employee
    Apr 8, 2026 12:53 PM UTC

    Hi ​@Hedges 

     

    Do you mean that you would like to view the details for two accounts under a single online account?

     

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Helpful Contributor
    HedgesAuthor
    Helpful Contributor
    Apr 8, 2026 12:57 PM UTC

    No I have 2 phones want to be able to view both on app

    Kwanele Z
    iD Mobile Employee
    Kwanele Z
    iD Mobile Employee
    Apr 8, 2026 2:33 PM UTC

    Hi ​@Hedges,

     

    Thanks for your response, 

     

    You will need to register the other phone number separately, after which you should be able to access both numbers independently within the app. You can use the link below to register:

     

    https://my.idmobile.co.uk/login

     

    Thanks,

    Kwanele

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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