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New Contributor
Jun 27, 2026 12:38 PM UTC
Question

need help re order

I placed an order am today

Order number: { REMOVED }

And it did not ask for pac code

My pac code is { REMOVED }

I need to retain my mobile number

Ā 

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
Jul 2, 2026 8:56 AM UTC

Hi ​@Warren65,
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I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ā€˜Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Ā 

Thanks,
Hosai

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