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New Contributor
June 27, 2026
Question

need help re order

  • June 27, 2026
  • 1 reply
  • 12 views

I placed an order am today

Order number: { REMOVED }

And it did not ask for pac code

My pac code is { REMOVED }

I need to retain my mobile number

 

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
July 2, 2026

Hi ​@Warren65,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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