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Community Member
Maz Easton
Community Member
July 9, 2026
Question

need yo set up old number

I have tried to set up my esim but couldnt get past the anti virus purchade screen . I need to get my old number reinstated as it is my business number.

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
July 10, 2026

Hi ​@Maz Easton 
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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