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Question

new connection not working

  • March 11, 2026
  • 2 replies
  • 3 views
S
New Contributor

My daughter is in Spain, her phone should have activated yesterday but it hasn’t

    2 replies

    Z
    iD Mobile Employee
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    • Zandile M
    • iD Mobile Employee
    • March 11, 2026

    Hi ​@stevenmac 

    Thank you for getting in touch.

    We're sorry to hear that your daughter's phone has not activated yet while she is in Spain. if you are the account holder of your daughters account please send us private message so that we can have a look on your daughters account or you can reach out to us via our socials (Facebook or Instagram), live chat   https://www.idmobile.co.uk/live-chat

     

     

    Thank you,

    Zandile 

    The iD Mobile Team

     

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    S
    New Contributor
    • stevenmac
    • Author
    • New Contributor
    • March 11, 2026

    How do I do that?

     

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