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Community Member
JPearch
Community Member
August 22, 2026
Solved

New number transferred. but cant use facetime properly

Hi so I’ve started this ID account recently and been transferring all data and now have my old number back. But when I go to FaceTime someone it does not allow me. See images attached for some visual  

 

any help be appreciated  

 

 

    Owethu M
    Owethu MAnswer
    iD Mobile Employee
    August 23, 2026

    Hi ​@JPearch, 

     

    I do apologise that you are facing issues with facetime. Please click on the link for further assistance:

     


    Owethu

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    1 reply

    Owethu M
    iD Mobile Employee
    Owethu MAnswer
    iD Mobile Employee
    August 23, 2026

    Hi ​@JPearch, 

     

    I do apologise that you are facing issues with facetime. Please click on the link for further assistance:

     


    Owethu

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