New Contributor

Question

New to ID Mobile cant login

3 replies
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Hello

I’ve just joined id mobile. I PAC ported my number and it went live today. i try to login to app and online and if I try with my pac number it says info doesn’t match their records. If I try with the number given first by id mobile is says error try again. I never activated the id mobile number as i waited for the activation date for new esim. any ideas? thank you.

simolaAuthor

New Contributor

I have now managed to resolve my issues.

simolaAuthor

New Contributor

now resolved

iD Mobile Employee

Hi @simola,

That's great to hear! Thanks for coming back and letting us know.

I'm really pleased that you've managed to get everything resolved. If you need any help in the future, please don't hesitate to get in touch.

Regards,

Gemma M
The iD Mobile Social Media Team

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