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new to idmobile

  • July 20, 2026
  • 3 replies
  • 8 views

I am trying to set up my idmobil number. I do not want to change my number as I want to usr the new idmobile number. Do I need a stac number

3 replies

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  • iD Mobile Employee
  • July 20, 2026

Hi ​@Vicnel 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

 

Zandile M

The iD Mobile Team 


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  • Helpful Contributor
  • July 20, 2026

I am trying to set up my idmobil number. I do not want to change my number as I want to usr the new idmobile number. Do I need a stac number

no one is going to solve your issue here. direct contact Chat team on official website or call their Helpline same issue happened with me after 1week of struggle finally i make it. let me know If you need  help for further guide.
 


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  • iD Mobile Employee
  • July 20, 2026

Hi ​@Vicnel 

 

Please get in touch with us via our private chat on the above link.

 

Thank you,

 

Zandile M

The iD Mobile Team