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Community Member
Wfggg
Community Member
August 9, 2026
Question

No Apple benefit redeemable

Made an order via Uswitch and on the page it says it contains with 2 months of Apple TV+, Fitness+ and Music. Nothing received yet and tried to find instructions on here and found nothing.

    1 reply

    iD Mobile Employee
    Marquerita T
    iD Mobile Employee
    August 10, 2026

    Hi ​@Wfggg.

     

    Thank you for your post. I’m sorry you haven’t received the Apple TV+, Fitness+ and Music details yet.

     

    Please contact us directly so we can escalate it and have our team review your order and the associated offer. You can reach us via:

     

    Live Chat: https://www.idmobile.co.uk/live-chat

    Social media (Facebook or Instagram)

    Email: socialqueries@idmobile.co.uk 

     

    Thanks,

    Marquerita

    The iD Mobile Team

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