No email confirmation after placing order (146037450 )

1 reply
53 views

Hi,

I have placed an order for a sim-only service. I have an order number but I haven’t received a confirmation email. What should I do now?

Hosai WAnswer

iD Mobile Employee

Hi @iulius,

Thank you for getting in touch with us, please accept my apologies for any inconvenience caused to you. please allow up to 24 hours for the order to be processed and the outcome email will then be received.

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Hosai WAnswer

iD Mobile Employee

Hi @iulius,

Thank you for getting in touch with us, please accept my apologies for any inconvenience caused to you. please allow up to 24 hours for the order to be processed and the outcome email will then be received.

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.