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Question

no internet after switching from 02

  • July 4, 2026
  • 1 reply
  • 5 views

I’ve just switched from another network(yesterday) and I have no internet (even though I have signal) as soon as I leave my WiFi 

1 reply

Hosai W
iD Mobile Employee
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  • iD Mobile Employee
  • July 6, 2026

Hi ​@Trenzlaore,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,

Hosai