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No signal in new ID mobile SIM

  • November 25, 2025
  • 3 replies
  • 39 views

Hi, I have just got a new SIM card and the PAC transfer got sorted yesterday. It says I have 4G but I have no signal anywhere around my house. This means I can’t receive phone calls from people. I live by myself so I don’t have the option of using anyone else’s phone. I’ve tried the things you have suggested in other people’s problems.

3 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • November 25, 2025

Although you can give iD your PAC at the weekend, you can’t actually transfer mobile numbers on weekend days nor bank holidays, ​@Katie0506

Does the phone with your iD SIM work outside? 

If so, then you could try using the iD WiFi Calling service inside the house, if you’ve got a Wi-Fi network at home.

🍀 


  • Author
  • New Contributor
  • November 25, 2025

I have had an email saying it’s all been transferred over. I have the WiFi calling switched on but I can’t seem to receive phone calls.

i have walked around my house and no signal anywhere around.


andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • November 26, 2025

Does the phone, with your iD SIM, work outside your house, and while you’re away from your house, ​@Katie0506

Do you have a home Wi-Fi network?

The OFCOM coverage checker should give a better indication of the expected coverage at home.

Try https://www.ofcom.org.uk/mobile-coverage-checker.

🍀