Community Member

Question

not able to recieve calls after changing from o2

Forum|Forum|1 month ago
July 31, 2026
1 reply
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i I have switched from o2 to id mobile. I wanted to keep my old number so they sent a pac code and the switch on date was today 31st July . I can make and send texts, but I can't receive calls or texts as I’m told number does not exist, can you help?

call issue

iD Mobile Employee

Hi @Macali

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

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