The onboarding emails state I should’ve received my temporary number in a welcome email or in an invoice.
I’ve not had either of these - any ideas?
Question
Not received a temporary number
+24Hi there
Thanks,
Tyler
Hi
I have the same issue. I have checked my spam folder. I have received the welcome email, offer confirmation and esim qr code by email, but none of them show my temporary number. Please can you help.
Hi
I do apologize to hear that you have not received the temporary number on your emails from us, this might be as you chose the esim option.
If you would like to know what the number is, you may contact us privately and we can provide this to you.
If you’d like some further support with this, please get in touch via our Socials (Facebook or Instagram), Live Chat, Community, or email us at socialqueries@idmobile.co.uk and outline the details of your query. We’d love the opportunity to put things right for you.
Thanks,
Hosai
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
Hi
I do apologize to hear that you have not received the temporary number on your emails from us, this might be as you chose the esim option.
If you would like to know what the number is, you may contact us privately and we can provide this to you.
If you’d like some further support with this, please get in touch via our Socials (Facebook or Instagram), Live Chat, Community, or email us at socialqueries@idmobile.co.uk and outline the details of your query. We’d love the opportunity to put things right for you.
Thanks,
Hosai
Thank you Hosai, I appreciate the reply. This is now rectified as I have been in touch via Live Chat. Thanks again.
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